Town offers user-friendly website, online bill paying
With the launching of a new website, the Town of Winamac is also offering residents another option to pay their utility bills.
Although the site has the same address, www.townofwinamac.com, it has a new look that went live on March 2.
“It needed an update,” said clerk-treasurer Melanie Berger. “It was discussed last fall by the council and they decided to move ahead with it.”
The idea of the site was to update and add information, while also making it more user-friendly.
Town manager Brad Zellers said the website “is really nice. It’s a lot simpler to navigate. I think more people will use it.”
Although the site is live, there may be a few additions or changes that the public may see. Berger said there may be a few other community organization links added.
One of the current links is to the Eastern Pulaski Community School Corporation.
Along with the new site look, Berger said utility customers can now pay their bills online. “There were a lot of people asking for it.”
When looking at the home page there is a “pay your bill online” link on the right side. The link opens to Invoice Cloud. Customers can then enter their billing information and pay their bill. Berger said customers will also be able to view their utility bills and their history.
Offering the online paying is costing the town about $50 per month. Users are charged $4.95 per transaction. Berger said the monthly cost will be paid for from the utility funds, but paying the additional cost per transaction is not feasible for the town.
Zellers said there are still a few bugs to work out in regards to using the online paying. He used the example of making sure the name on the billing is what is used when paying online.
Berger also advised users that no spaces are used when entering the account number.
Because of the newness of paying online, Zellers said the town will see how successful it is and decide if it is worth offering.
Customers still have an option of automatic utility bill payments from their bank account.
For more information contact the town hall at 574-946-3451.